Privacy Policy

Last Updated: July 3, 2025

Thank you for visiting FESCO Online Bill at https://fescobills.com.pk. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Who We Are

Website Name: FESCO Online Bill
Website URL: https://fescobills.com.pk
Owned by: Sohail Ahmad
Email: admin@fescobills.com.pk
Phone: 041-9200551
Address: West Canal Road, Abdullah Pur, Faisalabad, Pakistan

We are a private blog that helps FESCO customers check their electricity bills online for free. We are not officially affiliated with FESCO (Faisalabad Electric Supply Company).

2. What Information We Collect

We do not collect any personal information unless you choose to contact us. Here is what we may collect:

a) Automatically Collected Data

When you visit our website, we may collect non-personal information like:

  • Your IP address
  • Browser type and version
  • Device type
  • Date and time of visit
  • Pages you view
  • How long you stay on our site

This data is collected using cookies and analytics tools (like Google Analytics) to improve the website.

b) Bill Information

When you use our tool to check your bill, we may collect:

  • Reference Number or Consumer ID

We do not store this information. It is used only to fetch your bill from FESCO’s database. Once you see your bill, the data is not saved anywhere on our servers.

c) Contact Information

If you contact us via email or form, we may collect:

  • Your name (if shared)
  • Email address
  • Phone number
  • Your message

This information is used only to respond to your query.

3. How We Use Your Information

We use your information only for the following purposes:

  • To improve website speed and performance
  • To provide you with your electricity bill result
  • To respond to your questions or feedback
  • To protect the site from spam or abuse

We do not sell, rent, or share your information with third parties for marketing.

4. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your browser to remember preferences and collect anonymous data.

You can turn off cookies in your browser settings if you do not want to use them. However, some features of the website may not work properly without cookies.

5. Google Analytics

We use Google Analytics to track visitor behavior on our website. This helps us understand how users interact with the site and allows us to improve the user experience.

Google may collect your IP address and browser info. You can learn more about how Google handles your data here.

6. External Links

Our website may contain links to external websites like FESCO’s official website, blogs, or news sources. We are not responsible for the content or privacy practices of those websites. Please review their policies before submitting any personal data.

7. Data Security

We take strong measures to protect your data. Our site uses:

  • SSL encryption (HTTPS)
  • Secure server configuration
  • Regular website updates

However, no online data transmission can be 100% secure. So, while we do our best, we cannot guarantee absolute security.

8. Your Rights

As a visitor, you have the right to:

  • Know what data we collect
  • Request correction or deletion of your data
  • Opt-out of cookies or analytics tracking
  • Contact us with privacy questions at admin@fescobills.com.pk

9. Children’s Privacy

Our website is intended for general use and is not targeted at children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

We encourage you to check this page regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Name: Sohail Ahmad
Email: admin@fescobills.com.pk
Phone: 041-9200551
Address: West Canal Road, Abdullah Pur, Faisalabad, Pakistan

We respect your privacy and are committed to keeping your information safe and secure.