FESCO Bill Problems and Solutions
FESCO is one of the best electricity companies in Pakistan. It is offering electricity to more than 5.6 million customers in 2025. However, no company comes with 100% perfection, so the FESCO. If you are facing any kind of problems related to the FESCO bill, then this is a complete guide on the solutions.
With years of experience and personally tested solutions, you will be able to solve your FESCO bill related problems. Please read this post carefully and solve your issues with ease.
FESCO Bill Problems and Their Solutions
Now let’s find out what the FESCO bill problems are and what their easy solutions are. I will start with the most frequent issues and then move on to the less frequent ones. Here we go.
1) Incorrect Billing:
This is the most famous and common FESCO bill issue. In this issue, you will get an incorrect bill from the officials of FESCO. However, I have already written a complete guide on FESCO bill correction, so you can read it and find the detailed answer.
Here, I will give you a quick overview of how to solve it.
Solutions:
- Go to the FESCO office near you.
- Bring your bill and phone with you.
- Fill out the application and submit it.
2) Bill Not Received:
Sometimes, you may not receive your FESCO bill. This is common and nothing to worry about. You can easily fix the issue by following the steps in this guide.
Solution:
- Pick your previous or old FESCO bill and note down your reference number.
- Now go to your FESCO Bill Check page and enter your bill’s reference number.
- Get your bill’s online copy and pay it immediately.
3) Meter is Not Working:
If you are using the old analogue meters, then this can cause problems. Old analogue FESCO meters work with a rotating aluminum disc inside the meter. When electricity flows through the meter, it creates magnetic fields in two coils, one for voltage and one for current. These fields make the aluminum disc spin.
The speed of the spin matches the amount of electricity you use. Gears connected to the disc move the number dials on the meter to show your consumption. If the disc stops spinning or spins incorrectly, the meter will not record usage properly.
Solution:
- Go to the FESCO office.
- Submit a complaint about your fault meter.
- Get a new meter installation from FESCO.
Remember: Using a faulty meter is a crime, and you can get a legal penalty from FESCO.
4) Bill Paid Twice:
Have you accidentally paid your bill twice? Well, I do. This can happen if you make payments through JazzCash, a bank, or both.
Solution:
Your money is safe. FESCO will not refund it in cash, but the extra amount will be adjusted in your next bill.
5) Bill Not Paid:
This issue can occur when you use digital wallets to pay your bills. Sometimes, due to system downtime, the payment does not reach FESCO even though the amount is deducted from your wallet. As a result, the unpaid amount is added to your next month’s bill, making it higher.
Solution:
The only solution for this problem is to complain to your digital wallet and ask them that you have been charged for the bill payment, but the bill is still not paid.
6) Late Payment Surcharge:
If you forget to pay your bill before the due date, FESCO will add a late payment surcharge to your next bill. This extra amount can be a burden, especially if your bill is already high.
Solution:
Always pay your bill before the due date. Set a reminder on your phone or mark the date on your calendar. If you miss the due date, make sure to pay the bill as soon as possible to avoid further penalties.
7) Bill Not Matching Units Used:
Sometimes, the bill amount does not match the electricity units you believe you have used. This may happen if the meter reading was estimated instead of actually checked.
Solution:
Compare the units on your bill with the units shown on your meter. If they don’t match, take a clear photo of your meter reading and visit the FESCO office. Submit a complaint with proof so they can issue a corrected bill.
F.A.Q
How can I check my FESCO bill online?
Go to our FESCO bill check page. Enter your reference number to view and download your bill.
What should I do if my FESCO meter is running fast?
Take a reading and note the issue. Visit the FESCO office to submit a complaint for meter inspection.
Can I pay my FESCO bill through mobile banking apps?
Yes, you can pay through JazzCash, Easypaisa, and bank mobile apps. Always save the payment receipt as proof.
